Condeco product overviews
The following sections provide high-level overviews of Condeco’s key products and features. Some functions may not be available in all environments. Please speak to your Condeco representative for specific guidance for your organization’s ecosystem.
Contents
Personal space bookings
Condeco’s booking solution for personal spaces is designed for single occupancy spaces and provides functionality to find and book workspaces for individual use. Any type of bookable space can be created in Condeco, e.g. desks, offices, lockers, parking spaces, bicycle store, etc. Searches can be filtered by the type of space and any ‘attributes’ available with the workspace, for example, a desk configured with a docking station and dual monitors, or a parking space with a charging point. Personal spaces are displayed on floor plans and indicate availability. You can find where your colleagues are located and book a workspace nearby.
Personal space bookings can be managed using the Condeco web app on a compatible browser, and the Condeco mobile app.
Condeco’s booking solution for personal spaces
Condeco’s booking solution for personal spaces provides the following functionality:
- Designed for single-occupancy spaces.
- Find spaces and filter results by type of space and required attributes.
- Find a colleague and book a workspace nearby. (Users can enable/disable visibility in their profile).
- Make bookings for one or multiple dates using the web or mobile app and receive booking notifications by email.
- View workspace positions on a floor plan and make bookings directly from the floor plan.
- Workspaces on the floor plan indicate if they are available, closed, booked, or awaiting cleaning.
- Book multiple workspace types for the same day, i.e. a desk, a locker, and a parking space (but only 1 of the same workspace type).
- Automatically book a personal space when a user's status changes to be in the workplace. The workspace is selected based on intelligence such as the location of spaces booked by members of their team and spaces they have previously booked.
- Create team days and reserve workspaces for team members to book.
- Check in to bookings using the web app, the mobile app, by scanning a QR code, or check in to your space automatically with proximity-based check-in (geolocations).
- Define check-in periods and automatically free up spaces if they are not used.
- Release bookings using the web or mobile app, or automatically if not checked in.
- Enable or disable the check-in requirement.
- Mandate self-certification before check-in (limitations apply).
- View and manage bookings on a calendar grid.
- Use Groups to set booking rules for a collection of workspaces and to control who can book them.
- Set half-day (AM/PM) or full-day booking periods (global setting).
- Set booking increments of 5, 15, 30, or 60 minutes (group setting).
- A workspace can be assigned to a particular user or be bookable on a first-come, first-served basis.
- A workspace assigned to a particular user can be freed up for other bookings when appropriate.
- Create zones so entire areas or groups of workspaces can be quickly closed or opened.
- Assign cleaning vendors to workspaces and create a cleaning workflow.
- Cleaning vendors can manage tasks from a dashboard.
- Limit the number of days per week a user can book workspaces managed by a particular group.
- Run contact tracing reports to find users who have been working in close contact (when a potential health risk is flagged) and automatically mandate remote working to prevent further contact with other users.
- Edit email notification templates as required.
In addition to the above, the following modules are included with Condeco’s personal space booking solution:
- Reporting: run built-in reports or create your own, to analyze booking data.
- User management:
- Set explicit permissions to groups of workspaces for specific users.
- Show users who perform key worker roles, such as first aiders or fire marshals.
- Allow users to show or hide their visibility.
- Transfer all bookings from one user to another or delete all bookings for a specific user.
Meeting space bookings
Condeco’s meeting space booking solution is designed for (but not restricted to) multiple occupancy spaces and provides functionality to find and book workspaces to collaborate with colleagues. Any type of meeting space can be created in Condeco. Searches can be filtered by the type of space, location, seating arrangement, and any ‘attributes’ available with the meeting space, for example, AV equipment or whiteboards. Service requests can be added to bookings, such as catering, equipment, supplies, and changes to room setups. Dashboards are provided for service vendors to manage requests.
Meeting space bookings can be managed using the Condeco web app on a compatible browser, the Condeco mobile app, the Condeco Outlook add-in, and the Condeco app for Microsoft Teams (the latter two apps require the Condeco Microsoft 365 integration).
Condeco’s meeting space booking solution
Condeco’s meeting space solution provides the following functionality:
- Designed for (but not restricted to) multiple occupancy spaces.
- Find spaces and filter results by type of space, location, seating arrangement, and required attributes.
- Make single and recurring bookings.
- Add attendees to bookings to enable automatic email notifications.
- Create a booking via the web, mobile app, or Outlook.
- Check-in via the web or mobile app.
- View and manage bookings on a calendar grid.
- Include service requests with bookings:
- AV services
- Catering
- Equipment
- Supplies
- Seating arrangements
- Vendors can manage requests from dashboards.
- Use Groups to set booking rules for a collection of meeting spaces and to control who can book them.
- Booking periods for meeting spaces can be set to increments of 5, 15, 30, 60, or 120 minutes.
- Define check-in periods and automatically free up spaces if they are not used.
- Enable or disable the check-in requirement.
- Choose whether spaces can be booked immediately or must be requested. Booking requests are approved/rejected by administrators.
- Create zones so entire areas or groups of workspaces can be quickly closed or opened.
- Edit email notification templates as required.
In addition to the above, the following modules are included with Condeco’s meeting space booking solution:
- Reporting: run built-in reports or create your own, to analyze booking data.
- User management:
- Set explicit permissions to groups of workspaces for specific users.
- Show users who perform key worker roles, such as first aiders or fire marshals.
- Transfer all bookings from one user to another or delete all bookings for a specific user.
Condeco Microsoft 365 integration
The Condeco Microsoft 365 integration and Outlook add-in provides an integrated and seamless room booking experience for Microsoft Outlook users and offers many of Condeco’s additional features and benefits when booking meetings in Outlook.
Add the Condeco app for Microsoft Teams and book meeting spaces directly from a Microsoft Teams chat, channel, or meeting. Using Microsoft Teams you can also book personal spaces and choose and share your in-office schedule with your colleagues.
Microsoft 365 integration is the recommended solution for customers using Condeco alongside Microsoft Outlook 365. Configuration and management are simple and the combined service is feature-rich, so users can benefit from the additional functionality that Condeco offers, regardless of where bookings are created.
Condeco’s Microsoft 365 integration and Outlook Add-in
- Book a Condeco meeting space directly from a Microsoft Outlook event or automatically create an event in users' Outlook calendars directly from Condeco when creating the booking. The Outlook event and Condeco booking are completely in sync, providing users with the flexibility to view and edit booking details from either Outlook or Condeco.
- Maintains booking requirements if an appointment is moved to a new time, and automatically finds suitable alternative meeting spaces.
- Supports recurring meetings and automatically selects alternative meeting spaces if the chosen space is not available on all dates.
- Integration with video rooms such as Teams and Zoom.
- Outlook delegates can book meeting spaces on behalf of the primary user.
The Microsoft 365 integration service uses Microsoft Graph to receive notifications from user calendars and only processes the specific data required for a booking, such as the date, time, subject, and meeting attendees. Condeco customers have full control of which calendars send notifications and additionally, each user must provide explicit consent via the add-in before Microsoft 365 integration can subscribe to their calendar.
Condeco Analytics Advanced
Condeco Analytics Advanced allows the exploration of workspace engagement and usage data from a tactical and strategic perspective. Through specially curated views, you have enhanced visibility of the effectiveness of your workplaces in terms of resource usage, employee engagement, and long-term demand trends.
Screens and devices
Desk Booking Screen
Condeco’s Desk Booking Screens are installed at workspaces, providing up-to-date information about workspace status and availability. The touchscreen device incorporates an LED light, visible from a distance, indicating workspace availability. Make a booking, check in or release a booking by touching an RFID card to the device or entering a PIN. The LCD color screen displays the workspace name and any booking details. The screens work with the Condeco workspace booking application and the Condeco mobile app.
Meeting Room Booking Screen
Condeco’s Meeting Room Screens are installed outside collaboration spaces and provide up-to-date information about bookings and space availability. The device incorporates an LED light, visible from a distance, indicating meeting space availability and the screen theme can be customized to show customer branding. From the multi-touch glass display, make immediate or future bookings, check in, check out, or extend existing bookings. Access the screens using an RFID card or entering a PIN. Condeco Meeting Room Screens are managed by the Condeco Device Hub and can also integrate with Condeco’s workspace booking software and mobile app.
Kiosk
The Condeco Kiosk is a touch screen where users can find and book desks, find where colleagues are sitting to book a desk nearby and check bookings for the current day. It connects to Condeco’s workspace booking software.
Wayfinder
The Condeco Wayfinder displays either the availability of meeting spaces or a list of booked meetings, typically on large screens (not supplied) in receptions, front-of-house, or communal areas. The Wayfinder is a web page designed to be displayed in the Chrome web browser.