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Health check

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Eptura Room Screen App for Condeco - Setup Guide

Run a series of tests from the Health Check screen to check the device's network connectivity details and status.

View network details and status

  1. To open the Admin menu, hold your finger on the top right of the screen until you are prompted for the screen security PIN. Enter the PIN to continue. Learn more: How to open the Admin menu
  2. From the Admin menu, tap Health Check.
    Admin 1.4 - Health Check pressed no contactless.png
  3. From the Health Check screen tap Network Details
    Admin 1.5a - Network Details selected on load.png
  4. Wait while the endpoints are tested.
    Progress loader.png
  5. The color of the RSSI signal indicates if the Wi-Fi connection is good (green) or weak.

    Admin 1.6a - Network details - all ok.png
    Good Wi-Fi signal - RSSI displays green

    Admin 1.8a - Network details - weak.png
    Weak Wi-Fi signal - RSSI displays amber (all other items remain green)

    Admin 1.7b - Network details - errors.png
    No Wi-Fi signal - red (no details displayed)

Check connectivity

  1. To open the Admin menu, hold your finger on the top right of the screen until you are prompted for the screen security PIN. Enter the PIN to continue. Learn more: How to open the Admin menu
  2. From the Admin menu, tap Health Check.
    Admin 1.4 - Health Check pressed no contactless.png
  3. From the Health Check screen, tap Connectivity.
    Admin 1.5b - N Connectivity selected.png
  1. Wait while the endpoints are tested.
    Progress loader.png
  1. If some or all checks are successful, the HTTPS connections and HTTPS calendar service details are displayed. The color of the connections indicates success (green) or failure (red).

    Admin 1.6 - Connectivity pressed.png
    Green indicates successful connections.

    Admin 1.7 - Connectivity errors.png
    Red indicates unsuccessful connections.