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Eptura Knowledge Center

Concierge

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About Concierge 

The Concierge is a customizable menu of tiles displayed on the Condeco mobile app Today screen. Each tile provides quick and convenient access to your choice of location-specific websites and resources, directly from the Condeco mobile app.

The tiles displayed are relevant to the user's location - either the default location set in their profile or the location they are visiting, as defined by their in-office status. The URL, tile name, and image, are all customizable to suit your organization's specific requirements.

concierge 01.png

How to enable Concierge and add tiles

You must be a Global Administrator to create or edit Concierge settings.

  1. Navigate to Application setup > Concierge and tick Enable Concierge to enable tiles to display on the Condeco mobile app.
    cfg concierge 00.png
  2. To add a tile, click Add tile to open the tile settings on the right.
  1. Click Visible to display the tile as soon as it's saved, or if you are preparing a tile for future use, click Hidden to hide the tile for the time-being.
     
  2. From the Location visible drop-down, select the individual locations you want to display the tile, or select All locations to display the tile globally across your organization.
     
  3. Enter a name for the tile. This is the name that displays under the tile on the carousel.
     
  4. Upload an image for the tile, either by dragging an image to the card or clicking browse images and selecting the image file from your directory.

Image requirements: Images must be either PNG or JPEG format, a maximum file size of 2MB, and include no spaces or special characters in the file name.

  1. Enter the default URL for the tile. The default URL launches for all locations selected above, excluding any locations added to the location-specific list below.
     
  2. Tick Add location specific URLs if you want some of the selected locations to launch a different URL when this tile is tapped.
    1. Select the location from the drop-down list and enter the URL that you want to launch specifically for that location.
    2. Click Add another location to continue to add different URLs for specific locations.

cfg concierge 02ab.png
  1. Click Save to save the tile settings. 

If you set the tile as visible, it is immediately displayed in the Concierge menu on the Condeco mobile app's Today page.