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Eptura Knowledge Center

Floor plans

Upload floor plans to enhance the users' booking experience. Users can view personal space and meeting space locations and availability on a floor plan from the web application and on the mobile app. Delivery points are also displayed.

Good to know

  • The floor plan images must be in either JPEG or PNG format.
  • The recommended maximum resolution is 1080×1920px.
  • For best performance, the file must not exceed 2 MB.
  • The file name must not contain any special characters or spaces.

Watch the video


We show you how to set up the main floor plan for your meeting spaces, hourly personal spaces, and delivery points, as well as the supplementary floor plans for your 'all-day' personal spaces.

Audio: Sound Video Length: 2:35 minutes

How to upload and configure floor plans


Upload floor plan images for each floor at a location. For each floor, there is a 'main' floor plan and additional floor plans for groups of 'all-day' personal spaces:

  • Main floor plan: Your resources for meeting spaces, 'hourly' personal spaces, and delivery points, are all positioned directly on the main floor plan, along with a box representing a group managing 'all-day' personal space resources.
  • Group floor plans: For 'all-day' personal space resources, the Groups managing the resources are placed on the main floor plan in the general area where the resources are located, and a second floor plan image is uploaded for each group. This allows an image of a magnified section of the floor to be uploaded, making it easier to position 'all-day' personal space resources on the floor plan and find the desired space when making a booking. 
Upload and configure floor plans
  1. Navigate to Application Setup > Floor Plans.
  2. Select the CountryLocation, and Floor for the floor plan you are uploading.
    floor plan 05 june 2024.png
  1. Click Upload new floor plan to upload the main floor plan. Select the PNG or JPEG floor plan image from your computer and click Open. Any existing floor plan is replaced with the uploaded image.
  1. The floor plan image is displayed (replacing any existing image). Resources assigned to the location and floor, and groups managing 'all-day' personal space resources assigned to the location and floor, are initially displayed under Unpositioned items on the left.
    floor plan 01 june 2024.png

Only resources located on the floor are available to add to the floor plan. If you can't see your groups, check if they have been added to the location in Location Admin. 

  1. Position resources and groups on the floor plan:
    1. Resources: To position meeting spaces, 'hourly' personal spaces, and delivery points on the floor plan, drag each resource onto the floor plan and place them at their location. Green squares represent meeting spaces; green circles represent 'hourly' personal spaces, and larger gray circles represent delivery points.
    2. 'All-day' personal space groups: Drag a group box onto the floor plan and place it in the general area where the resources managed by the group are located.
      floor plan 02 june 2024.png
      1. To position your personal spaces, click Edit group floor plan in the group box.
        floor plan 04 june 2024.png
      2. Select Upload image for.. Web then click Upload new floor plan
      3. Select the PNG or JPEG floor plan image to upload from your computer and click Open

This is the floor plan displayed when users search for personal spaces. You can upload the same floor plan used above or upload an image of a specific section of the floor.

  1. Drag the unpositioned 'all-day' personal space resources (green circles) and place them at their locations on the floor plan.
    floor plan 03 june 2024.png

Changes to the floor plan are saved automatically