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Onboarding checklist for new and existing customers

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Occupancy sensors

Condeco product requirements

The following Condeco products and services are required when integrating occupancy sensors with Condeco:

  • Condeco Device Hub
  • Condeco Cloud*
  • Condeco Cloud calendar service
  • Condeco API service

View additional requirements and a technical diagram in Technical information

*To ensure the best experience and outcomes when integrating your sensors with Condeco, the Condeco Cloud implementation must be configured as recommended. Learn more about best practices and recommendations for Condeco

Quick checklist for new and existing Condeco customers

Requirements are broken down for new Condeco customers and existing Condeco customers in the checklists below.

New Condeco customers
  • Condeco Device Hub
  • Condeco Cloud
  • Condeco Cloud calendar service
  • Condeco API service
Customers with existing Condeco Cloud implementation (no Device Hub)

If you already have Condeco implemented in your organization but do not have Condeco screens installed, you need the following when integrating occupancy sensors with Condeco:

  • Condeco Device Hub
  • Condeco Cloud calendar service
  • Condeco API service
Customers with existing Device Hub implementation (no Condeco Cloud)

If you are already managing your Condeco screens with the Condeco Device Hub but you don't have Condeco Cloud, you need the following when integrating occupancy sensors with Condeco:

  • Condeco Cloud
  • Condeco Cloud calendar service
  • Condeco API service
Customers with existing Condeco Cloud and Device Hub implementation

Existing Condeco customers with both the Condeco Cloud and the Condeco Device Hub implemented need the following when integrating occupancy sensors with Condeco:

  • Condeco Cloud calendar service
  • Condeco API service

Overview of the onboarding process

The following process assumes you have obtained occupancy sensors and a relevant subscription from a supported sensor vendor, Learn about supported sensors, and that Condeco's technical requirements are met. View the technical requirements.

  1. Request the API key from your sensor vendor and share it with Condeco via your agreed method.
  2. Gather a list of your Sensor IDs and the corresponding details for the spaces they are monitoring. (Your sensor vendor may provide this information).
  3. When Condeco confirms your Condeco sensor service is ready, you can pair your sensors with Condeco workspaces and create settings profiles to manage rules in the Condeco Device Hub. Learn more about sensor setup and rule management