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Eptura Knowledge Center

Administrator access levels

Several administrator access types are defined by default and additional administrator access to specific modules can be added to each admin type as required.

Access levels


Access levels for users and administrators are set in the user's profile from the Permissions tab. Learn moreHow to apply an Admin Access Level to a user account

Several administrator access types are defined by default and additional administrator access to specific modules can be added to each admin type as required. The following access levels are available by default and are listed from the highest access level to the lowest:

Access Level
Description
Global Admin Unrestricted access to the entire Condeco web app; all locations, and admin modules.
Country Admin Full control of the assigned Country and all its Locations and groups. Any additional module(s) can be assigned (see below). A Country Admin can manage multiple countries.
Location Admin Full control of the assigned Location and groups. Any additional module(s) can be assigned (see below). A Location Admin can manage multiple locations.
Group Admin Can manage bookings in assigned Group(s). Any additional module(s) can be assigned (see below). A Group Admin can manage multiple groups.
Video Admin Full control of all meeting spaces across all Locations. The following modules can be assigned – Reports (includes Condeco Analytics Advanced if enabled for your organization), Visitor Management, Request Management.
User Standard user with no admin rights. Explicit permissions to groups can be applied per user.

Additional admin modules

The following modules can be added to the default admin types unless otherwise noted in the table above:

  • Reports 
  • User Management
  • Visitor Management
  • Request Management
  • Resource Management
  • Service Management
  • Analytics (only visible to Condeco Analytics Advanced customers).

Additional administrative access to these modules is set in the user's profile from the Permissions tab. Learn moreHow to apply an Admin Access Level to a user account

How to apply an Admin Access Level to a user account


Apply an Admin Level to a user's profile and add access to modules if required.

  1. Find and edit the user's profile. Learn how: Edit a user profile
  2. Click the Permissions tab on the user's profile and select the required Access Level from the drop-down list. Learn more: Access levels
    web um admin 01.png
  3. Country Admin and Location Admin levels: Select the relevant countries and/or locations the user will manage, and select the modules to provide access to
  4. Group Admin: Select the group(s) the user will manage, and select the modules to provide access to.
  5. Video Admin: Select the modules to provide access to. Note that selecting the Reports module for Video Admins also provides access to Condeco Analytics Advanced.
  6. Click Save when done.
Admin access and modules by Admin type

Global admins have full access to all countries, locations, groups, and modules by default.

The table shows selectable options for Admin types. The options are not selected by default.

Available options & modules
 
Country Admin
Location Admin
Group Admin
Video Admin
Select Country(s) ✔️ ✔️ ✔️ -
Select Location(s) - ✔️ - -
Select Group(s) - - ✔️ -
Modules
Reports ✔️ ✔️ ✔️ ✔️
(incl. Analytics module)
User Management ✔️ ✔️ ✔️
Visitor Management ✔️ ✔️ ✔️ ✔️
Request Management ✔️ ✔️ ✔️ ✔️
Resource Management ✔️ ✔️ ✔️
Service Management ✔️ ✔️ ✔️
Analytics* ✔️
(available when Reports is enabled)
✔️
(available when
Reports is enabled)
-
(enabling access to Reports also provides access to Analytics)
*Good to know about the Analytics module
  • The Analytics module is only visible to Condeco Analytics Advanced customers.
  • The Analytics module is available to select for Country and Location admins when the Reports module is selected.
  • Enabling access to the Analytics module for Country and Location admins provides access to ALL global data and is not restricted to the specific countries/locations they manage.
  • Enabling the Reports module for Video Admins automatically provides access to the Analytics module and data.

How to view Administrators


You can view a list of all Condeco administrators in your organization and filter by the administrator type.

  1. Select the User management module from the menu on the left.
    web um 01.png
  2. Select the Administrators tab.
    web um 02.png
  3. From the Admin type drop-down list, select the particular type of admin type you want to see (or select 'All admins' to list all administrators).
  4. Depending on the type of admin selected, additional drop-down lists may be displayed allowing you to specifically list all Location Admins in the UK or all Group Admins for a particular group in the USA, for example.
    web um 03.png

  5. Click Show administrators to display the list of administrators meeting the selected criteria. 

Filtering

When viewing All admins or a long list of admins, it can be useful to filter the list. You can filter a user’s name, username, email address, country, location, or group, by typing in the Type to filter … box.

Export as CSV file


Click Export as CSV file to export the currently displayed list.

web um csv.png