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Eptura Knowledge Center

Contact tracing

Condeco stores workspace usage information to create a comprehensive audit trail enabling effective contact tracing. Use the Contact Report tool to trace workspaces an individual has occupied and the colleagues or visitors they have collaborated with over the past two weeks.

Contact details can be viewed immediately in Condeco or exported to Excel or a PDF. The Contact Report reports on personal spaces, adjacent colleagues, meeting spaces, attendees, visitors, and any Condeco screens that the user may have interacted with.

By default, contact tracing data is retained for two weeks after which it is automatically purged. If a shorter or longer retention period is required, please contact your Condeco account manager.

Condeco recommends: To ensure contact tracing is as accurate as possible, make entering attendee details mandatory when booking meeting spaces.  Mandatory attendees is a global setting for meeting spaces - navigate to Advanced setup > Global setup > Meeting spaces tab