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Eptura Knowledge Center

Delete a booking

Delete a single booking or a booking created for multiple consecutive or non-consecutive dates, using Condeco on the web.  Delete only individual bookings using the Condeco mobile app and the desk booking kiosk.

From the Condeco web app, delete bookings for personal spaces from the Today page, the Personal spaces home page, the Your bookings page, and the Booking grid for personal spaces.

Bookings can also be deleted using the Condeco mobile app and the Condeco Kiosk.

Delete a booking associated with multiple dates: If you booked a personal space for multiple dates in one booking, use Condeco on the web to delete the entire booking on all associated dates, or to delete a single booking on a specific date, keeping the remaining dates that were booked at the same time. The delete process to follow depends on whether the bookings are for consecutive or non-consecutive dates, and how you choose to delete the booking. All options are explained below.

Deleting a booking does not update your in-office schedule: When you delete a workspace booking, your in-office schedule continues to show you as ‘in the office’ until you choose another status. Learn more your in-office schedule and visibility settings

Delete a booking for today from the Today page

To delete a booking from the Today page, either click the bin icon displayed in the pink box or the bin icon to the right of the booking in the Today’s Bookings list.

What is deleted when a booking is for multiple consecutive or non-consecutive dates? Only the personal space booking for today is deleted. The personal space is still booked on all other dates associated with the booking.

Learn more about the Today page 


Delete a booking for today from the Personal spaces home page

To delete a booking from the Personal spaces home page, click the booking in the Upcoming bookings or Bookings for others list to open the booking details pop-up window, then follow the steps in Delete a booking from the booking details pop-up window

Learn more about the Personal spaces home page 


Delete a booking from Your bookings

On the Your bookings page, click the bin icon to the right of the booking to delete the booking.

What is deleted when a booking is for multiple consecutive dates? The personal space booking is deleted on all associated consecutive dates. Any associated bookings on non-consecutive dates are not deleted.

What is deleted when booking is for multiple NON-consecutive dates? The personal space booking is only deleted on the selected date. The personal space is still booked on all other dates associated with the booking.

 

To delete all associated dates of a booking regardless of whether they are consecutive or not, or to select specific dates to delete, click the pencil icon to the right of the booking and follow the steps in Delete a booking from the booking details pop-up window

Learn more about the Your bookings page


Delete a booking from the Booking grid

On the booking grid for personal spaces, click the X in the top right-hand corner of the booking then click Delete booking to confirm.

web ps book del 03.png
    Click X to delete a personal space booking from the booking grid

What is deleted when a booking is for multiple consecutive dates? The personal space booking is deleted on all associated consecutive dates. Any associated bookings on non-consecutive dates are not deleted.

What is deleted when booking is for multiple NON-consecutive dates? The personal space booking is only deleted on the selected date. The personal space is still booked on all other dates associated with the booking.

You can also click the booking in the grid to Delete a booking from the booking details pop-up window. This is useful when you want to delete all dates of a multi-date booking.

Learn more about the booking grid for personal spaces


Delete a booking from the booking details pop-up window

The booking details pop-up window is opened when a booking is selected from the Booking grid and the Personal spaces home page.

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    Booking details popup window

Click Delete booking to delete a booking from the booking details pop-up window. If the booking was for multiple dates (highlighted blue on the calendar) all associated bookings are deleted (even if they are deselected on the calendar).

You can delete individual dates from a multiple-date booking by deselecting the dates you no longer need and clicking Update.

Why were all dates of a booking deleted when I deselected some before deleting the booking? Clicking ‘Delete booking’ (A) deletes the entire booking and all associated dates. To delete individual dates of a multi-date booking from the booking details pop-up, deselect the dates you no longer need and click Update.