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Getting started with the Eptura Engage Outlook add-in

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The Eptura Engage Outlook add-in is available for both our Microsoft 365 and Exchange Sync integrations. The features available and the functionality of the add-in vary significantly depending on your integration so always use the appropriate guide for your integration.

Eptura Engage Outlook add-in for Microsoft 365 integrations

The Eptura Engage Microsoft 365 integration is our recommended solution when integrating Eptura Engage and Microsoft 365. Benefit from smart features such as self-healing bookings when moving appointments, smart recurrences, smart alternatives, and attendees and visitors.  

What you need
  • Eptura Engage Cloud with the Microsoft 365 integration.
  • An active user account in Eptura Engage with an email address matching the email address of your Microsoft Outlook mailbox.
  • A supported Microsoft Outlook version running on a compatible web browser.
Behaviors and limitations

Understand the behaviors and limitations when using the Eptura Engage Outlook add-in for Microsoft 365. 

Install and start the Eptura Engage Outlook add-in 

Eptura Engage Outlook add-in for Exchange Sync

Eptura Engage Outlook add-in for Exchange Sync allows you to search for and book meeting spaces that are subsequently added to your Outlook appointment as Exchange rooms, and then invited to your meeting.

What you need
  • Eptura Engage release December 2018 or later.
  • An active user account in Eptura Engage with an email address matching the email address of your Microsoft Outlook mailbox.
  • Eptura Engage Exchange Sync-enabled rooms (only these rooms are searchable from the add-in).
  • A supported Microsoft Outlook version running on a compatible web browser.
  • If your network restricts access to the internet then you may need to allow the following endpoints through your networking rules: entrf.condeco.cloud
Limitations
  • Available in English only.
  • Availability search for non-recurring meetings only.

Install and start the Eptura Engage Outlook add-in