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FAQ and product comparisons

Eptura Room Screen v3 for Condeco - Setup Guide


FAQ


  1. Does the Eptura Room Screen v3 support 5.0 GHz?
    Support for 5.0 GHz is coming soon.

  2. Can existing v2 Condeco Meeting Room Screens be upgraded to run the new UI?
    Unfortunately not. The v2 Condeco meeting room screens run on the Microsoft Xamarin platform which is nearing the end of its lifecycle so further development is not possible.

  3. Can the Eptura Room App v3 be installed on v2 Condeco Meeting Room Screens?
    Unfortunately, this is not possible because the new Eptura Room App v3 requires Android v9 or above, which is not supported by the v2 Condeco meeting room screens.

  4. Are dual-combination RFID cards supported?
    No, dual-combination cards are not supported. Learn moreRFID Technology and the Eptura Room Screen v3

  5. Do RFID cards registered on a v2 Meeting Room Screen need to be re-registered on an Eptura Room Screen v3? 
    Some RFID card types may need to be re-registered when first presented to an Eptura Room Screen. Learn how: Register RFID card with PIN

  6. What are the differences between the v2 Condeco Meeting Room Screen and the Eptura Room Screen v3?
    The Eptura Room Screen v3 provides an enhanced user interface (UI), improved security, upgradeability, and many more advanced features. Learn more: ​Product comparison and benefits

Product comparison and benefits


Eptura Room Screen v3 and the Condeco Meeting Room Screen v2 compared

The Eptura Room Screen v3 provides an enhanced user interface (UI), improved security, upgradeability, and many more advanced features.

Key benefits
  • Improved interactions and more easily accessible UI.
  • The Android operating system (OS) can be updated regularly to ensure the best available security at all times.
  • QR code capabilities for activation. (Extended QR functionality expected Q3 2024).
  • The Exchange calendar service now supports Graph API. Learn morehttps://learn.microsoft.com/en-us/graph/auth/auth-concepts#access-scenarios
  • Contactless check-in is supported for the entire check-in period.
  • The new Calendar view enables a space to be booked 6 days in advance.
  • Improved and intuitive activation method requiring fewer steps.

Compare technical specs

The Eptura Room Screen device benefits from the following technical enhancements:

Technical features compared
Eptura Room Screen v3
Condeco Meeting Room Screen v2
Operating system Android 11 (upgradeable) Android 8
Processor Quad Core Arm Cortex - A55 CPU main frequency up to 2.0GHz i.MX6 Dual-core processor
Display 10.1” LCD 1280 x 800 pixels, 170 x 170° view angle, 16.7M colors, 400cd/m2 brightness. 
10-point multi-touch projective capacitive toughened glass touchscreen.
10.1” LCD Capacitive Touchscreen Panel (CTP)
Memory 2GB 1GB
Wired Network Supports 1000M adaptive Ethernet, 10/100 Ethernet 10/100 Ethernet
Storage 16GB eMMC 8GB managed NAND (eMMC)
MicroSD connector
Bluetooth 4.2 iBeacon

Compare functionality

The functionality comparison table shows the differences between the Eptura Room Screen v3 for Condeco and the Condeco Meeting Room Screen v2. Other steps may be required to complete the processes described.

Coming soon: To provide a seamless experience for customers with v2 Condeco meeting room screens installed, an option to run your Eptura Room Screen v3 in 'Classic UI' is coming soon. The Classic UI will support certain v2 functionality on the v3 room screens.

 

Functionality compared
Eptura Room Screen v3 for Condeco
Condeco Meeting Room Screen v2

Timeline

 

The color-coded timeline is displayed vertically on the left of the display and can be expanded to reveal more details about the space availability.

booked from timeline.png

Swipe up and down to scroll the time slots. 

The color-coded timeline is displayed horizontally across the bottom of the display. 

v2-room-screen-home-screen.png

Tap the left and right arrows to scroll the time slots.

Book now using time preset buttons

 

When a meeting space is available, preset 'Book now' options are displayed to allow an immediate booking to be made for a selected amount of time - 15, 30, or 60 minutes.

2.9 Timeline updated and closed small.png

n/a

Book from the timeline

 

Tap the start time followed by the end time for the booking on the timeline, then tap 'Confirm' to immediately book the slot.

select timeline.png

Tap the start time followed by the end time for the booking on the timeline to open the 'Make a Booking' screen. Tap 'Confirm' to book the slot.

v2-room-screen-make-a-booking.png

Book a date in advance

 

Tap the date at the bottom right of the screen to open the calendar, then select a date to book up to 6 days in advance.

calendar 03.png

Tap the right arrow to the right of the date under the timeline to move forward up to 6 days.

timeline date.png

Extend a booking in progress

 

Tap one of the 'Extend by' preset options to extend a booking. Select +15 or +30 minutes, or tap 'More' to choose a specific end time. 

1.4 Booking active extend small.png

No presets. Tap 'Extend' then continually tap the plus ( + ) button to select how long to extend the booking. Tap 'Confirm'. 

extend.png

End booking

 

Tap 'End booking' to end a booking in progress.

1.4 Booking active end small.png

Tap 'End' to end a booking in progress.

end.png

Check-in

The distinctive orange 'Check-in' button is displayed below the booking details.

5.1 Check in.png

If contactless check-in is enabled, swipe your RFID card to check in at any time during the check-in period.

5.3 Contactless check in.png

The grey 'Check-in' button is displayed below the booking details.

screen-upcoming-meeting-check-in.png

If contactless check-in is enabled, during the check-in window the screen toggles between allowing the RFID card to be swiped and the 'Check-in' button. Swipe card when prompted.

screen-check-in-period-active.png

Booking details

Booking details are not displayed if a booking is marked as private.

When a booking is in progress, the screen displays the booking title, the name of the host, and the start and end time of the booking.

1.4 Booking active 2.png

The start and end time of the booking is also shown on the timeline.

When a booking is in progress, the screen displays the booking title and the name of the host. The start and end time of the booking is indicated on the timeline

in progress.png

All day booking

A solid red timeline indicates an all-day booking. The timeline shows both the start time and end time without scrolling.

7.1 All day booking.png

A solid red timeline indicates an all-day booking. Tap the left and right arrows to scroll through the entire day

all day left right.png

Space closed

 

'This space is closed' message is displayed on a distinctive blue background that can be seen from a distance. 

closed.png

The screen displays 'Closed' over the screen theme background. The timeline is disabled.

closed.png

Screen themes

 

Customize the background and logo from the Device Hub.

Shimmer UI effect supported.

Customize the background and logo from the Device Hub.

NO shimmer effect

Screen theme background - Admin menu

 

Customized backgrounds and themes are disabled when navigating the admin menu options. The admin functions are displayed on a black background. 

Admin 4.3 - Menu options.png

The Admin menu is displayed on the screen theme background.
 

admin on background.png

System settings menu

 

The language, network, NTP, and time zone options are now organized in the System Settings option accessed from the Admin menu.

system menu.png

All admin and system options are accessed directly from the Admin menu.

 

Device activation

 

An activation code is displayed on the device. Enter the activation code in the Condeco Device Hub to activate a screen.

v2.1 initial setup 21.png

Activation requires a 2-stage process to exchange codes between the screen and the Device Hub.
 

v2-room-screen-enter-activation-code.png

An activation code is retrieved from the Device Hub and entered on the device. The device then displays a secondary code which is entered back on the Device Hub to activate the device.

Calendar settings

 

Calendar Settings shows the EWS URL, mailbox, and authentication status.

v2.1 calendar 02.png

Calendar Settings shows the EWS URL and mailbox.
 

calendar settings.png

The admin password is required to connect to the calendar and view the authentication status.

Factory reset

 

Tapping 'Factory reset' from Admin menu displays a distinctive red triangle warning symbol and message.

factory reset warning.png

Tapping 'Factory reset' from Admin menu displays a warning.

factory reset.png

Incorrect admin PIN entered

 

A 'shake' animation warns the user when the Admin PIN is entered incorrectly.

The message 'You must be an administrator to access this screen' is displayed when the Admin PIN is entered incorrectly.

Progress bar loaders

 

After entering a PIN when creating a booking:

Progress loader.png

Processing calendar settings during start-up:

progress - retrieving bookings.png

After entering a PIN when creating a booking:

wait 01.png

Processing calendar settings during start-up:

wait 02.png

Error states

 

Incorrect PIN entered when creating a booking:

pin invalid 01.png

No valid subscription for screen found:

no valid subscription.png

Subscription has expired:

subscription expired.png

Subscription in grace period:
 

grace period.png

RFID card not registered:

not registered.png

Failed to connect with calendar service:

error connecting to calendar.png

Failure to fetch activation code during start-up:

unable to fetch activation code.png

Incorrect PIN entered when creating a booking:

error 01.png

No valid subscription for screen found:

error 03.png

Subscription has expired (same as above):

error 03.png

Subscription in grace period (same as above with OK button):

error 04.png

RFID card not registered:

v2 not registered.png

Failed to connect with calendar service:

v2 no cal connect.png

The activation code entered is invalid:

v2 invalid code.png

PIN authentication

 

The PIN displays above the keypad when entered:

enter pin 02.png

The PIN displays to the right of the keypad when

v2-room-screen-enter-pin.png

RFID card registration

 

A distinctive blue tick symbol and message indicate a card is successfully registered.

11.4 Card registered.png

A message indicates the card is successfully registered.

card registered.png

User registration (Exchange calendar service only)

 

Customized backgrounds and themes are disabled when the user registration screen is displayed. The user registration screen is displayed on a black background.

Tap 'Register' to register the user or X to close the screen.

register with email.png

Customized backgrounds and themes are visible when the user registration screen is displayed.

Tap 'Confirm' to register the user or 'Cancel' to close the screen.

 

register card.png