Prerequisites and compatibility
Prerequisites for the Microsoft 365 integration
- Eptura Engage Cloud. Evergreen release plan only.
- Microsoft Azure subscription
- Microsoft 365 subscription
- Microsoft Exchange Online
- User calendar read and write access through Microsoft Graph API. (Global service only). Learn more about data access and security
- Microsoft 365 Admin account. Learn more about the Microsoft 365 admin account
- The user’s primary email address in Exchange must match the user’s email address stored in Eptura Engage.
Users require the following:
- A compatible Microsoft Outlook client. Learn more about compatible Outlook and browser versions
- Eptura Engage Outlook Add-in. Learn more about the Eptura Engage Outlook add-in
- Eptura Engage app for Microsoft Teams. Learn more about the Eptura Engage app for Microsoft Teams
Other notes
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If your network restricts access to the internet then you may need to allow the following endpoints through your networking rules:
entrf.condeco.cloud
entminisyncprodeastus.azurefd.net
entminisyncprduksouth.azurefd.net
geturl.condeco.cloud(or for UAT environmentsgeturluat.condeco.cloud) - The Eptura Engage Outlook Add-in needs access to your Eptura Engage site e.g. [yourcompany].condecosoftware.com.
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If usage analytics is enabled in global settings, the following URLs may need to be added to the allowlist: