Skip to main content

 

Eptura Knowledge Center

Exchange room mapping

  1. Last updated
  2. Save as PDF

To synchronize an Exchange room with a Condeco meeting space, the Exchange room mailbox is mapped to the corresponding Condeco meeting space resource using the Exchange room mapping module in Condeco.

Exchange room mapping module

Create and manage mappings between your Exchange rooms and Condeco meeting space resources from Exchange room mapping module in Condeco.

To map or unmap your spaces, sign in to Condeco as Global admin and navigate to Application setup > Exchange room mapping, then select your Exchange tenant from the drop-down list.

Create a new mapping

  1. In the Exchange room mapping module, select the Exchange tenant and then select Unmapped spaces to display the list of Exchange rooms in the tenant available to map to Condeco spaces. If this is the first time the tenant has been selected, follow the steps in First time event: Allow access and map existing associations
  2. Use the filter at the top of the list to display all the Exchange rooms in a building or on a floor, or to find a specific Exchange room by entering its name or email address.
  3. To map an individual Exchange room, click Map to the right of the room in the list. Or, to map multiple rooms, tick the room boxes to the left of each room you want to map (or tick the box at the top to select all rooms) and click Map selected spaces at the top.
  4. The side panel opens and displays options to find the Condeco spaces. Select the Condeco country and location from the drop-down lists, and select a floor and group if required.
  5. Click Get spaces to display the Exchange room(s) selected earlier, alongside a selectable list of Condeco spaces.
  6. For each Exchange room, select the Condeco resource to map to from the drop-down list. If you don't want to map a particular Exchange room, select 'Don't map this room'.
  7. When a selection has been made for each Exchange room, click Save.

Existing Condeco bookings: A calendar event is automatically created directly in the mapped Exchange room calendar for any existing Condeco booking not already linked to a user's calendar event. This ensures that the Condeco room and Exchange room calendars are in sync.

View and manage mappings

Before unmapping an Exchange room from a Condeco meeting space and mapping to another, ensure there are no events in the Exchange room calendar or for the Condeco meeting space. If events exist, we recommend contacting the Condeco support team for assistance.

  1. In the Exchange room mapping module, select the Exchange tenant and then select Mapped spaces to display all the mapped spaces in the tenant. 
  2. Use the filters at the top of the Exchange room list or Condeco spaces list to find specific mappings.
  3. To unmap a space, click Unmap on the right, then Unmap again to confirm.

No building and floor information? 

native 05.png

If the building and floor columns are empty, this means your Exchange rooms are not configured with additional location meta data. The missing information is not essential and does not affect functionality, but you can add it by using the 'Set-Place' command from PowerShell. 

Learn more: Find out more about configuring Exchange room location data at Microsoft Learn: https://learn.microsoft.com/en-us/powershell/module/exchange/set-place?view=exchange-ps

First-time event: Allow access and map existing associations

When selecting a tenant for the first time, a Microsoft notification is displayed advising that Condeco is requesting access. Click Accept to grant consent to the Microsoft Graph endpoint Place.Read.All, which is shown in the permission request as Read all company places.

native 07.png

Good to know

  • Condeco will not subscribe to any Exchange room calendars until the Place.Read.All permission has been granted.
  • It can take up to an hour for rooms to start appearing in the Exchange room mapping table.
  • Consent must be granted for each Exchange tenant.

When the permissions are accepted, refresh the Exchange room mapping page to display your Exchange rooms in the table (this can take up to an hour). 

Existing room mailbox associations 

When access to Place.Read.All is granted, any existing room associations set for resources in Resource admin (Equipment mailbox field) are automatically mapped, provided the mailbox is a 'room' mailbox type and not an 'equipment' mailbox type.

Automatic mapping can only happen if these mailboxes exist in the room list provided by the Place.Read.All endpoint. As this endpoint only lists Exchange mailboxes of type 'Room' and not 'Equipment', we recommend ensuring your mailboxes are of type 'Room' before granting permission to Place.Read.All. If any mailboxes are of type 'Equipment', convert them to 'Room' type using PowerShell first, and then grant permission.

This is a one-time event that is started the first time a tenant is selected.