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Groups

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About Groups

A group is a collection of bookable spaces (resources) that have the same access and booking rules.
Group resource type

There are three different types of Group, and each manages specific types of resources:

  • Meeting spaces and all-day personal spaces: Manages meeting space resources and whole/half day* personal space resources, but not 'hourly' personal space resources.
  • Hourly personal spaces: Manages personal space resources bookable for shorter periods (bookings can be made in increments of 5, 15, 30, or 60 minutes, depending on your organization's configuration).
  • Delivery point: Manages delivery points (used as a central drop-off point for catering services, etc.).

*'All-day personal spaces' refers to whole-day or half-day booking slots, depending on your organization's configuration. Learn more: Global settings for personal spaces

Group access type

Groups are 'Restricted' or 'Open', depending on the level of access you want to provide:

  • Restricted group: Only users who have been granted explicit access to the group can book a space in a Restricted group.
  • Open group: Any user can book a space in an Open group.

Typically, most groups in an organization are open, allowing anyone to book, but spaces located in more sensitive areas, in HR for example, can be managed by 'restricted' groups so only specific users can book them.

Good to know

  • A group manages booking rules and access for resources, and is set as one of three group resource types:
    • Create a Meeting spaces and All-day personal spaces group to manage meeting space resources and whole/half day* personal space resources, but not hourly personal space resources.
    • Create an Hourly personal spaces group to manage 'hourly personal space' resources bookable for shorter periods (bookings can be made in increments of 5, 15, 30, or 60 minutes, depending on your organization's configuration).
    • Create a Delivery point group to manage central drop-off points for catering services, etc.
  • A group can span more than one location/building but can only belong to one country.
  • An individual space (resource) can only belong to one group.
  • The same group can manage meeting space resources and standard personal space resources, but not hourly personal space resources.
  • Personal space resources designed for hourly/shift bookings must be managed by an 'hourly personal spaces' group type. 
  • A group can manage multiple workspace types, such as meeting rooms, desks, parking spaces, and lockers.
  • To make the resources in a group visible in searches and on the booking grids, the group must be added to the location.
  • Groups can be 'Restricted' so they can only be booked by users who have been granted explicit permissions to the group. A group is a 'Restricted group' when the 'make bookings' permission is not granted.
  • An unlimited number of groups can be created.

*'All-day personal spaces' refers to whole-day or half-day booking slots, depending on your organization's configuration. Learn more: Global settings for personal spaces