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Eptura Knowledge Center

Move or swap a booking

From Condeco on the web you can move a booking for a personal space to a different date, to someone else, or swap to a different workspace.

Move a booking to a different date


Bookings can only be moved to a different date from Condeco on the web.

The steps to move a booking to a different date depend on whether the booking is for an 'all-day' or an 'hourly' personal space. Learn more: Booking periods

'All-day' personal spaces 
  1. Open the booking from the web app - either from the Personal spaces home page, the Booking grid, or the Your bookings page. 
  2. The booking details popup is displayed and all dates associated with the selected booking are highlighted in blue.
    web ps book move 01.png
  3. From the booking details pop-up window, click the booking in the calendar that you want to move.
  4. Now click the date you want to move the booking to.
  5. Click Update to update the booking and close the booking form.
'Hourly' personal spaces
  1. Open the booking from the web app - either from the Booking grid or Your bookings.
  2. Select the new date and time frame for the booking and click Update.
    ps hourly details 01.png

If the space is available at the new time, the booking is confirmed. Otherwise, a message is displayed advising that the space is unavailable at the new time.

gif-ps-web-move-01.gifWatch our Condeco user move a personal space booking (AM and PM) from one date to another

How to move a booking to someone else


Bookings can only be moved to someone else, from the Condeco web app.

The steps to move a booking to someone else depend on whether the booking is for an 'all-day' or an 'hourly' personal space. Learn more: Booking periods

'All-day' personal spaces 

If multiple dates are associated with the same booking (highlighted in blue on the booking details pop-up) all associated bookings must be moved to the other person.

  1. Open the booking from the web app, either from the Personal spaces home page, the Booking grid, or the Your bookings page. 
  2. The booking details popup is displayed and all dates associated with the selected booking are highlighted in blue.
    web ps book move 01.png

Be careful when clicking dates in the booking details pop-up window – if any dates highlighted blue are deselected, those bookings are deleted when you click ‘Update’.

  1. Tick Booking for someone else? Then click [Search] to the right of the 'First name' field to open the 'User Lookup' pop-up window. (The name and company fields on the left of the booking form are intentionally disabled).
  2. User Lookup: Enter your colleague’s last and/or first name in the relevant box in the User Lookup popup window and click Search. Select your colleague’s name from the results list and click Select.
    web ps book coll 01.png
  3. The User Lookup window closes and your colleague’s name is displayed on the booking form.
  4. Click Update on the booking details pop-up to change the booking to the selected colleague (or visitor).

Why did my booking disappear? All dates associated with a booking are highlighted in blue on the booking details pop-up window. If you deselect a blue date and click ‘Update’ the booking for that date is deleted.

'Hourly' personal spaces
  1. Open the booking from the web app - either from the Booking grid or Your bookings.
  2. In the Name search field, delete the existing name and start entering the name of the colleague your want to move the booking to. Select their name when it appears in the search results.
    ps hourly details 03.png
  3. Click Update to confirm.

Swap a booking to a different workspace


The steps to move a booking to a different workspace depend on whether the booking is for an 'all-day' or an 'hourly' personal space. Learn more: Booking periods

'All-day' personal spaces 

You can swap a booking to a different workspace from the floor plan accessed via the Today page or the Personal spaces home page.

To swap a booking to a different workspace, first, search for an available workspace for the same date as your existing booking and then you can swap:

  1. From the Today page (for bookings on the current day) or from the Personal spaces home page (for bookings today and in the future), enter the search criteria for the new personal space, and click Floor plan.
  2. Your initials are displayed on your existing booking. Select an available (green) workspace on the floor plan and click Swap to swap your existing booking to the new workspace.
    swap 01.png

Learn more: Floor plan

'Hourly' personal spaces
  1. Open the booking from the web app - either from the Booking grid or Your bookings.
  2. Select a new space from the Space drop-down list and click Update to confirm.
    ps hourly details 04.png

Only available spaces are listed.

 

 

Coming soon! The option to swap bookings from the Your bookings floor plan is expected Q1 2025.