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Eptura Knowledge Center

Your visitors

The 'Your visitors' page shows a list of visitors booked by or hosted by yourself. Select a date range to view a list of past and future visitors. You can also add visitors from here.

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View your visitor list

View a list of visitors booked by or hosted by yourself, for a specific date range.

  1. Search between: Click the calendars to select the date range to search. The date range must not exceed 3 months.
  2. Click Find Visitor. Visitors who attended, or will be attending the workplace during the specified date range are displayed. 

To ensure external visitors attending meetings are shown in 'Your Visitors', they must be marked as external visitors on the Attendees tab of the meeting space booking form. Learn more: Meeting space booking form

External guests with personal space bookings are not shown on the Your visitors page. View your visitors with personal space bookings on the 'Find a visitor' dashboard. Learn more: Find a visitor dashboard 

Add a new visitor

To add a new visitor, click New visitor to open Visitor Details and enter the visitor's details. Learn moreVisitor details

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Some options are not visible if your organization has integrated Condeco with Eptura Visitor (Proxyclick). Learn moreCondeco global settings and the Eptura Visitor (Proxyclick) integration

Good to know


  • Click the column headers in the visitor list to sort in ascending/descending order.
  • Click a visitor’s name in the visitor list table to view and enter more details.
  • Click the bin icon if the visitor is no longer expected (this action will automatically notify the front-of-house team). Only visitors who have not yet arrived can be deleted.
  • Add regular visitors to Contacts so they can be quickly added to booking forms for meeting spaces.
  • To ensure external visitors attending meetings are shown in 'Your Visitors', they must be marked as external visitors on the Attendees tab of the meeting space booking form. Learn more: Meeting space booking form
  • Visitors with personal space bookings are not listed here. View your visitors with personal space bookings on the 'Find a visitor' dashboard. Learn more: Find a visitor dashboard