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Eptura Knowledge Center

How Do I Close a Work Order?

When you close a Work Order, the goal is to move the Work Order to a Completed status. We recommend that you add the labor and/or any notes before you change the status.

  • Step 1. Add Labor to a Work Order
  • Step 2. Add Notes to a Work Order
  • Step 3. Change the Work Order Status

Step 1. Add Labor to a Work Order

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To Add Labor to a Work Order, perform the following:

  1. Select the Labor clipboard_e4cf9c5c70fafb6abd380e879cfa76fa7.pngicon.
  2. The assigned contact will appear by default. To add another contact, select + Add Labor button.
    • To change the assigned contact, select a new contact in the assigned field
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  3. Add the amount of Labor Hours.
  4. Click the Save button.

Step 2. Add Notes to a Work Order

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To add notes to a Work Order, perform the following:

  1. Select the Notes clipboard_efed1b298888f2f3e0826dc90569f8bfb.png icon.
  2. Click the New Internal Note button.
  3. Type your note into the text box
  4. Click the Add Note button. 

After notes and labor hours have been added to the Work Order, you can now proceed with completing the work order.

Step 3. Change the Work Order Status

Click the Completed button to change the status.

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To select a different status, select the arrow beside the completed button to view other options.

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Eptura Asset Videos

Learn more about Work Orders in our Training Video library.