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Eptura Knowledge Center

Find Work Order by ID

Learn about the Find Work Order by ID feature

Introduction

This guide teaches a User how to find a work order by ID the number. This feature can be used from both the Enterprise Level and the Facility Level.

Definitions

Work Order ID: a unique number given to each generated work order

Instructions

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  1. Locate the Find Work Order by ID Field found at the top left of the screen.
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  2. Type in the Work Order ID number given to any generated work order.
  3. Click on the Search icon.
  4. The work order pops up.

Note: If you are at a Facility Level, then you will only be able to find a ticket associated with that facility. To find work orders by ID system-wide, use this feature from the Enterprise Level.