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Eptura Knowledge Center

Login

Learn about the Login to Hippo.

Introduction

After reading these instructions you will be able to:

  • Log in 
  • Log in with SSO

Definitions

  • Login: enter credentials that allow a User to access the Hippo system
  • User: someone who has access to the Hippo system
  • Browser: an Internet application that is used to access the Hippo system, for example, Chrome or Firefox.
  • User ID: a User’s unique identifier. For example, Bob Smith = bsmith
  • Password: a secret set of characters that allows Users to access Hippo
  • Single Sign-On: an authentication process that allows the User to access multiple applications within a single set of login credentials (username and password)

Instructions

Note: If a User does not know their User or Client ID, please contact the Hippo Administrator, or contact Hippo Support at support@hippocmms.com

  1. Launch a web browser such as Chrome.
  2. Type your Hippo address in the browser address bar.  This is your client ID (typically your company name or acronym) followed by .hippocmms.com or .ca

For example: hippodemo.hippocmms.com


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  1. Enter User ID, and Password. Optionally, a User can also select “Remember Me".
  2. Click “Secure Login”.

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A User will now be logged in to Hippo CMMS.

Single Sign-On

For those companies that have an SSO provider, they see an additional button at the bottom of the log in box. 

  1. Launch your browser and type in your Hippo log in address
  2. Type your Hippo address in the address bar of your browser
  3. Click your single sign-on button

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A User will now be logged in to Hippo CMMS.