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Eptura Knowledge Center


Learn about the Login to Hippo.


After reading these instructions you will be able to:

  • Log in 
  • Log in with SSO


Login: enter credentials that allow a User to access the Hippo system

User: someone who has access to the Hippo system

Browser: an Internet application that is used to access the Hippo system, for example, Chrome or Firefox.

User ID: a User’s unique identifier. For example, Bob Smith = bsmith

Password: a secret set of characters that allows Users to access Hippo

Single Sign-On: an authentication process that allows the User to access multiple applications within a single set of login credentials (username and password)


  1. Note: If a User does not know his/her User or Client ID, please contact the Hippo Administrator, or contact Hippo Support at
  1. Launch a web browser such as Chrome.
  2. Type your Hippo address in the browser address bar.  This is your client ID (typically your company name or acronym) followed by or .ca
    For example:
    For some Canadian clients- Login Page:
    For US, some CDN, or INT’L clients- Login Page:
  3. Enter User ID, and Password. Optionally, a User can also select “Remember Me".
  4. Click on “Secure Login”.
  5. A User will now be logged in to Hippo CMMS.

Single Sign-On

For those companies that have an SSO provider, they see an additional button at the bottom of the log in box. You can follow these steps:

  1. Launch your browser and type in your Hippo log in address
  2. Type your Hippo address in the address bar of your browser
  3. Click on your single sign-on button
  4. A User will now be logged in to Hippo CMMS.