Compatibility
Eptura Engage Outlook add-in for Exchange Sync
For the best user experience with the Eptura Engage Outlook add-in for Exchange Sync, it is important to use an up-to-date version of Microsoft Outlook running on a compatible browser. Note that browser compatibility lists are different for Outlook for Windows and Mac, and Outlook Web Access (OWA).
Compatibility requirements for Eptura Engage Outlook add-in
To ensure the availability of all Eptura Engage features we recommend always using the latest version of Microsoft Outlook.
Compatible Microsoft Outlook versions
The following Microsoft Outlook platforms are supported, however, the Outlook version in use must also support the Outlook API set 1.8 or above.
- Microsoft Outlook for Mac current UI. Connected to a Microsoft 365 subscription.
- Microsoft Outlook for Mac new UI. Office for Mac version 16.67 or 16.68 and above.
- Outlook Web Access (OWA).
- Microsoft Outlook 2016 (build 1910 and later) for Windows.
The Eptura Engage Outlook add-in requires Outlook API set 1.8 or above. View supported Outlook versions and API sets at Microsoft https://docs.microsoft.com/en-us/office/dev/add-ins/reference/requirement-sets/outlook-api-requirement-sets#outlook-client-support
Compatible web browsers