Access Control Systems Compatibility
Supported Access Control Systems
The following table lists the access control systems that are currently compatible with Eptura Visitor’s access control integration. Also, see the information below about third-party support.
| Manufacturer | Platform | Version(s) | Special Notes |
|---|---|---|---|
| AMAG | Symmetry | 9.4.02 STD | HSE Versions are not supported |
| Brivo | Access | N/A | Cloud-based - no client software |
| Gallagher | Command Centre | 8.2 - 9.0 | |
| Genea | Genea Access Control | N/A | Cloud-based - no client software |
| Genetec | Security Center | 5.9, 5.10, 5.11, 5.12 | |
| Lenel | OnGuard | 7.5, 7.6, 8.0 | |
| Nedap | AEOS | 2021.X, 2022.X, 2023.X | |
| Motorola | Avigilon Alta (Openpath) | N/A | Cloud-based - no client software |
| Paxton | Net2 Access Control | 5.0.3 - 6.0.3 | Pro version supported |
| S2 Security | S2 Netbox | 5.1.1 - 5.4 | |
| Software House (Tyco) | C-Cure 9000 | 2.80, 2.90, 3.0 |
Third-party Support
When integrating Eptura Visitor with an access control system, we are also relying on the correct functioning of this third-party system in order for us to deliver the expected functionality to your company and, by extension, your visitors. The security company that has been involved in the integration of your Eptura Visitor system into your access control platform will also have a responsibility for supporting the integration.
In the case of a support requirement with our core systems, Eptura will provide the same standard of support that all of our customers benefit from, using our existing channels. However, it is important to note that there may be occasions when you will need to make use of the access control integrator to provide additional support for specific situations that suggest an issue with your access system. In these instances, we will direct you to make contact with your access control integrator to carry on providing support and will work with them as necessary.