Access Control Systems Compatibility
Supported Access Control Systems
The following table lists access control systems that are compatible with Eptura Visitor’s access control integration. Also, see the information below about third-party support.
Manufacturer |
Platform |
Version(s) |
Special Notes |
|---|---|---|---|
| AMAG | Symmetry | 9.4.02 STD | HSE Versions are not supported |
| Brivo | Access | N/A | Cloud-based - no client software |
| Gallagher | Command Centre | 8.2 - 9.0 | |
| Galaxy | System Galaxy | 11.8.6.1 | |
| Genea | Genea Access Control | N/A | Cloud-based - no client software |
| Genetec | Security Center | 5.9, 5.10, 5.11, 5.12 | |
| Lenel | OnGuard | 7.5, 7.6, 8.0, 8.1, 8.2 | |
| Nedap | AEOS | 2021.X, 2022.X, 2023.X | |
| Motorola | Avigilon Alta (Openpath) | N/A | Cloud-based - no client software |
| Paxton | Net2 Access Control | 5.0.3 - 6.0.3 | Pro version supported |
| S2 Security | S2 Netbox | 5.1.1 - 5.4 | |
| Software House (Tyco) | C-Cure 9000 | 2.80, 2.90, 3.0 |
Third-party Support
When integrating Eptura Visitor with an access control system, Eptura Visitor is reliant on the proper operation of the third-party system, to deliver the expected functionality. The security company that was involved in your integration of Eptura Visitor and your access control platform share a responsibility for supporting the integration.
Eptura provides support for our core systems through our existing channels, and it is important to note that if a specific situation suggests an issue with your access control system, you might be directed to contact your access control integrator to provide support. Eptura can work with them as necessary.