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Eptura Knowledge Center

Manage your User Profile

Watch the video

See how to edit your profile; set your personal assistant or the person you assist, upload a photo, and enter your mobile phone number so you can receive notifications via SMS.

Audio: Sound Length: 0:57 seconds

Step by step


To update your user profile, select your name at the top right of Eptura Visitor and select Manage profile.

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From here, you can:

  • Edit your personal details
  • Select your home location
  • Enter your vehicle license plate number
  • Upload a photo
  • Select your personal assistant
  • Select who you are a personal assistant to

Click Save to save any changes.

View your details

To view your information, select Details from the menu on the left.

Click the links under About to add additional information and set your personal assistant options. Click Edit my profile to return to the 'Edit profile' screen.

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Visitor Management Notifications

Select Visitor Management Notifications from the menu on the left, to choose the activities that you want to be informed about, either by email or SMS. Your administrator can set the default notification options from the Settings module, but you can override those selections here.

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Learn more (Admins): Visitor and Host Notifications

Password reset

Select Password from the menu on the left to reset your password.

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Forgotten your password? Learn how to reset it via email: Password reset