Skip to main content

 

Eptura Knowledge Center

Proxyclick Client Setup for Eptura Visitor

  1. Last updated
  2. Save as PDF

Connecting Eptura Visitor to on-premise Access Control Systems

On-premise Access Control Systems (ACS) connect to Eptura Visitor using the Proxyclick Access Client software. The installation process is explained below.

What is 'Proxyclick'? Proxyclick is the former name of the Eptura Visitor product. For continuity, some elements of the application retain the original product name.

The client software for Eptura Visitor is only required for on-premise environments. No client software is required for cloud-based access control systems.

Installing the Proxyclick Access Client for Eptura Visitor

Eptura will provide a link to download the correct Proxyclick Access Client software for the specific ACS in use at your organization. Download the software and follow the steps below to complete the installation.

  1. Launch the downloaded Proxyclick Access Client executable file provided by Eptura.
  2. Read and accept the license agreement, and click Install.
    clipboard_ea50d0bb8847a900c693c04f4bfbdd6a1.png
  3. The program is installed in C:\Program Files (x86)\Proxyclick\[ACS client name]
  4. Launch the Proxyclick Access Client program and select Connection Settings.
  5. Enter the required connection details to connect to your ACS. When the connection is successful to the ACS and network, the status is displayed in green. Any connection issues displayed in red must be resolved before proceeding; a connection failure might be caused by a URL block by your firewall.
  6. A subscription ID and Thumbprint are displayed. Click the icons to the right to copy the values, as these need to be shared with Eptura to complete the setup.
    clipboard_e17c150c374a2f78d620532d2828cd216.png
  7. Share the Thumbprint and Subscription ID with Eptura via your agreed method.

Eptura can now pair your Proxyclick Access Client with the Eptura Visitor servers to establish a secure connection.