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Streamline communication with Slack

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Connecting Eptura Visitor to your Slack account

Go to the Marketplace and find the Slack integration.

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Please note that an add-on to your subscription is required

This will prompt a screen from Slack asking you to sign in (if not signed in yet) and to authorize access to your Slack account. Please hit “Authorize”.

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Done. Your Slack integration is set up.

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Notifications will be pushed to Slack when a visitor checks in, including a picture of your visitor and the ability to reply to the reception with custom messages.

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To activate reception custom messages, please enable the desired notifications from Settings > Notifications > Check-in notification. The same options will be included in your email notifications (if enabled).

Permissions:

The Eptura Visitor Slack App will request the following permissions within the connected Slack instance:

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On behalf of users, Eptura Visitor can:

  • View user identity information, granted by ## team members.

  • Add the ability for people to direct message or mention @proxyclick, granted by ## team members.

On behalf of the app, Eptura Visitor can:

  • View basic information about public channels in a workspace.

  • Send messages as @proxyclick.

  • View basic information about direct messages that Eptura Visitor has been added to.

  • Start direct messages with people.

  • View basic information about private channels that Eptura Visitor has been added to.

  • View people in a workspace.

  • View the email addresses of people in a workspace.

  • View messages and other content in direct messages that Eptura Visitor has been added to.