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Create a Group Visit

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About Group Visits

A Group Visit allows multiple visitors to be grouped together for an event. Creating a Group Visit is a convenient and efficient way to manage events and large meetings that include a large number of guests. Guest details can be added manually or imported via a Microsoft Excel workbook. 

By default, only Administrators can create Group Visits. Learn more: User groups and rights

The number of visitors added to a Group Visit is unlimited, however, for best performance, we recommend importing up to 500 visitors at a time. 

About the Excel workbook 

The Microsoft Excel workbook can contain any or all of the following fields:

  • First name
  • Last name
  • Full name (If used, the full name will be split into first and last name fields during the import)
  • Company name
  • Email
  • Visitor Type
  • Pass
  • Mobile phone
  • Visitor language
  • Visitor license plate

The fields are formatted as columns in the spreadsheet and each visitor's details are entered in a different row. Column names and the column order are not important, as columns are matched to fields during the import process.

How to create a Group Visit

  1. From the Visitor Logbook, click New visit.
    Image1.png
  2. Select Group Visit.
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No Group Visit option? By default, only Administrators can create Group Visits. Learn more: User groups and rights

  1. In the Group name field, enter a name for the Group Visit.
  2. Visitor names can be entered manually - enter a visitor's details and click + to add another. However, it is more efficient to import guest details via a Microsoft Excel spreadsheet:
    1. Click the Import a list of visitors link at the bottom of the screen.
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    2. From your drive, select the Excel spreadsheet containing your visitors details, and click Open.
    3. The Import your visitors dialog opens. Check and set the Import settings:
      group visit import 01.png
      1. First row contains headers: Enabled by default. Disable if your data does not contain column headings.
      2. First name and last name are in the same column: Disabled by default. Enable if first and last names are included in the same column. 
    4. Now select the columns to import. For each field, click the drop-down and select the appropriate column to associate with the field. If the spreadsheet does not contain the relevant data, select Don't import and leave blank.
      group visit import 02.png
    5. Alternatively, you can set or select a Custom value for all visitors. Depending on the field selected, you can either type in free text to add to the field for all imported visitors, or select from the list of available options.
      group visit import 03.png
    6. Click Show more to see all available fields that can be imported, and make your selections.
      group visit import 04.png
    7. When you've aligned your data with the visitor fields and made your selections, click Continue to import the data.
  3. The visitors are displayed in the Group Visit. Click Set host and date to continue.
  4. Set the date and time for the visit and make any other changes.
  5. If you have more guests to import or add, click Edit list of visitors.
  6. When done, click Save group.

When your Group Visit is saved, all the visitors are individually listed in the Visitor Logbook. However, the visit details for the Group Visit cannot be individually edited. 

Edit a Group Visit

Group Visits can be opened for editing in the following ways:

Edit a Group Visit via the visitor Status

From the Visitor Logbook, click the Status drop-down for any of the visitors added to the Group Visit, and select Edit to open the visitor details. At the top of the screen is a banner stating that some fields are not editable because they are part of a group. A link to the Group Visit is displayed - click the link to edit Group Visit.

group visit edit 01.png

Edit a Group Visit via the side panel

From the Visitor Logbook, click a meeting link in the Group column for any of the visitors added to the Group Visit, to open the side panel and view the details. From here you can Edit, Duplicate, or Delete the Group Visit.

group visit edit 02.png

Editing a Group Visit

From the Edit Group screen, you can edit the name of the group, the list of visitors, the date and time of the event, and the host. You can also set who receives the check-in and check-out notifications and set it as a recurring visit.

Click Extra actions at the bottom to send invitations to the visitors and to yourself. When you've made your changes, click Save group.

group visit edit 03.png