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Eptura Knowledge Center

Install the Outlook Add-in

About the Eptura Visitor Outlook add-in

Install the Eptura Visitor Outlook add-in to enable users to create visits directly from Microsoft Outlook.

Benefits include:

  • Select different Eptura Visitor locations directly from Microsoft Outlook.
  • Keep the front-of-house team informed by adding a comment about a visit. 
  • Complete custom fields.
  • Missing information is identified by the add-in, reducing errors.

The Eptura Visitor Outlook add-in allows users to create visits without opening the Eptura Visitor web app. It is launched from the Eptura Visitor icon on the Outlook Calendar Event ribbon. 

Prerequisites
  • Supported versions: Check the supported Microsoft Outlook versions in System Requirements.
  • Eptura Visitor user profile: The user creating the visit from the add-in must have an existing user profile in Eptura Visitor. Make sure the user's email address exists in at least one Eptura Visitor location.
  • Subscription add-on: An active subscription. Learn more - integrations and apps: Calendar

Centralized deployment


To centrally deploy the Eptura Visitor Outlook add-in, first download the manifest file as described below, then complete the steps in the Microsoft guide: https://learn.microsoft.com/en-us/mi...o365-worldwide.

Manifest file download

Download the manifest file from the relevant site for your configuration:

Single sign-on (SSO) URL

Eptura Visitor core version only: Use the following URL for SSO as appropriate, where [CO-XXXX] is your Company ID:

  • https://outlook.proxyclick.com/manifest?companyId=[CO-XXXX] 

Your Company ID is found in the SSO URL, e.g. https://saml.proxyclick.com/init/[CO-XXXX])

Eptura Visitor for Eptura platform services: Information about SSO for Eptura platform services is available in Eptura Knowledge Center: Authentication ↗️

Calendar integration data flow


See how your data flows when using the Eptura Visitor Outlook Add-in.

visitor calendar integration data flow.png

Watch it in Action


Now, the Outlook Add-in is installed; see what your visitors and/or employees will experience in Preregister Visitor with the Outlook Add-in.