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Printing via Proxy

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About printing via proxy

If your printers do not support Apple Airprint or the Brother SDK, you can print from the Visitor kiosk via the Proxyclick Print Proxy software installed on a PC connected to the printer. This method is supported by both the Android and iPad Visitor kiosks.

What is 'Proxyclick'? Proxyclick is the former name of the Eptura Visitor product. For continuity, some elements of the application retain the original product name.

Examples of printers that can be connected via the Proxyclick Print Proxy include:

  • Zebra QL ZXP Series1 (prints in color on plastic badges)
  • Evolis Primacy (prints in color on plastic badges)
  • Dymo LabelWriter 450 (or 450 Turbo)
How does it work? 

A Windows PC with the Proxyclick Print Proxy installed, acts as the bridge between the Visitor Kiosk and the printer.

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Prerequisites

For a successful Proxyclick Proxy Print setup, the PC must:

  • Have the correct printer driver installed.
  • Be connected to the printer.
  • Be on the same network as the kiosk.
  • Have a fixed IP address.
  • Ports 50080 and 50443 must be available.

Install and configure the Proxyclick Print Proxy

Step 1. Download and install the Proxyclick Print Proxy to the PC

Download the Proxyclick Print Proxy (proxyclick-print-proxy-1.7.0-win-x86.exe to your PC, then run the wizard and follow the steps to install and run the Proxyclick Print Proxy software.

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Step 2. Configure the Proxyclick Print Proxy

The Proxyclick Print Proxy can be accessed from the Windows system tray.

  1. From the PC, find (don't run) the Proxyclick Print Proxy icon in the system tray (usually at the bottom right of Windows - you might need to click the up arrow to reveal the icons in the system tray).
    clipboard_e638013d39ff84cefa2b0b85b19bea624.png

  2. Right-click the Proxyclick Print Proxy icon and click Open Playground from the menu.
    clipboard_e7570890c52eb113391688a7bc66f548d.png

  3. From the Proxyclick Printer Playground, click Print to open the settings.
    clipboard_e64b24abd75a925ea01a9e0d1c59c4b10.png

  4. In the settings box:
    1. Select a printer: Select your printer from the drop-down list. ('Select a PDF' is for testing purposes only and is not required).
    2. Media: Select the media reference for the badge type you will use in your printer. It is important to select the correct reference for your badges.
    3. HorizontalAlignment and VerticalAlignment: For most printers, select 'Center' (e.g., Dymo Labelwriter, Brother QL820NW, etc.).
      clipboard_e0c21f71b88131b7d94e967740f595654.png
  5. Click Send when done.
  6. Make a note of the PC's IP address as you will need it for the next step.
Step 3. Select the print method for the kiosk

Next, from the Settings module in the Eptura Visitor web app, configure the kiosk to point to the Proxyclick Print Proxy on the PC.

  1. Sign in to the Eptura Visitor web app as an Admin and navigate to Settings > Badge and Printer.
  2. If necessary, click Switch to switch to non-AirPrint setup. (By default, the 'Connect your printer' option is configured for AirPrint).
    switch to non-airprint.png
  3. Your IP address: Enter the IP address of the PC (not the printer) and click Save. (The API key value is not required).
    non-airprint 01.png
  4. Click Get printers and select the printer connected to the PC, from the list.
    clipboard_ed02bf5bac4756339dfb854e4517038ce.png
  5. On the Visitor kiosk device, close and reopen the Visitor kiosk app.

That's it! Your visitor badges will now print on the printer connected to the PC.