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Eptura Knowledge Center

2025 July Eptura Visitor Product Release

Updates


Global Admin Dashboard

The new Global Admin Dashboard provides Global administrators with a centralized interface to manage settings across multiple locations, with granular control over different regions or territories. 

This dashboard offers the following benefits:

  • Centralized management: Global administrators can manage settings from a single, unified dashboard, providing detailed control over various regions.
  • Efficiency: Settings can be able to be applied to all locations simultaneously, streamlining the update process and saving time.
  • Customization: Supports the configuration of settings specific to different regions.
  • Security: Settings are locked at local level when applied via the Global Admin Dashboard, to ensure global settings remain consistent and secure.
  • Audit log: The audit log currently stores basic information about changes made via Global Admin Dashboard. More auditing information is planned for a future release. 

Learn more: Global Admin Dashboard

Custom domain for visitor notifications

Administrators can define the domain from which visitor email notifications are sent, ensuring visitors receive emails from a recognizable and trusted domain. The domain is customized from the Global Admin Dashboard and can be set by entering either your Sendgrid account credentials or SMTP details.

Learn more: Custom domain for visitor notifications

Enhancements and General maintenance

Enhancements
  • Coming soon - We've added support for MIFARE and DESfire RFID cards for the Avigilon Alta Access Control System. This update is expected later this week.
General maintenance
  • We resolved an issue that allowed visitors to check in through the Eptura Visitor Kiosk app, and also enabled the creation of visits in specific scenarios, even when the billing.status value for a location was 'BLOCKED'.
  • An issue that caused an unsuccessful check-in when certain international telephone codes were entered on the Eptura Visitor Kiosk has been resolved.