2025 July Eptura Visitor Product Release
General availability: July 31, 2025
Updates:
General availability: July 10, 2025
Updates:
Updates
General availability: July 31, 2025
Global Admin Dashboard: Templates and Custom fields
Your Check-in and Remote Registration journeys can now be centrally managed from the Global Admin Dashboard. The custom fields used in the templates are created and managed from the Global Admin Dashboard.
Create Templates for the check-in and remote registration journeys from the Global Admin Dashboard, and save them to your selected locations. When the check-in and/or remote registration templates have been saved to a location from the Global Admin Dashboard, those journeys can no longer be edited locally.
The check-in and remote registration templates use custom fields that are created from the Global Admin Dashboard. These custom fields are viewable from the locations where the templates have been saved, but cannot be edited locally.
Learn more: Global Admin Dashboard
Enhancements and General maintenance
Enhancements
- The Access Card Manager and QR codes now support all Galaxy card formats. This update is expected Friday, 1st Aug.
General maintenance
- We fixed an issue that caused visitor details to be missing from visits created by scanning a static QR code.
- Security update for the Windows version of Eptura Visitor Print Proxy.
Updates
General availability: July 10, 2025
Global Admin Dashboard
The new Global Admin Dashboard provides Global administrators with a centralized interface to manage settings across multiple locations, with granular control over different regions or territories.
This dashboard offers the following benefits:
- Centralized management: Global administrators can manage settings from a single, unified dashboard, providing detailed control over various regions.
- Efficiency: Settings can be able to be applied to all locations simultaneously, streamlining the update process and saving time.
- Customization: Supports the configuration of settings specific to different regions.
- Security: Settings are locked at local level when applied via the Global Admin Dashboard, to ensure global settings remain consistent and secure.
- Audit log: The audit log currently stores basic information about changes made via Global Admin Dashboard. More auditing information is planned for a future release.
Learn more: Global Admin Dashboard
Custom domain for visitor notifications
Administrators can define the domain from which visitor email notifications are sent, ensuring visitors receive emails from a recognizable and trusted domain. The domain is customized from the Global Admin Dashboard and can be set by entering either your Sendgrid account credentials or SMTP details.
Learn more: Custom domain for visitor notifications
Enhancements and General maintenance
Enhancements
- We've added support for MIFARE and DESfire RFID cards for the Avigilon Alta Access Control System.
General maintenance
- We resolved an issue that allowed visitors to check in through the Eptura Visitor Kiosk app, and also enabled the creation of visits in specific scenarios, even when the billing.status value for a location was 'BLOCKED'.
- An issue that caused an unsuccessful check-in when certain international telephone codes were entered on the Eptura Visitor Kiosk has been resolved.