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Eptura Knowledge Center

Check if a print job was sent to your printer

Please note this process was documented using a computer running Windows 10. Due to variances in different Windows versions, your steps may look slightly different. 

Step 1: Go to the Windows menu

Click on the Windows button to expand your menu. Click on the Settings icon to access the list of settings, then click on Devices.

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Step 2: See the Printers & scanners

Once the new menu loads, pick the Printers & Scanners option from the menu on the left. Click on the printer you would like to check the queue for.

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Step 3: Open the queue

Click the Open Queue button:

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Once the queue window opens, if there is any information in the box, there is a print job in the queue.

Print job pending in the queue:

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No print job in the queue:

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To pause, cancel or restart a print job, right-click on the print job to open the options menu.

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If you have multiple jobs in your printer and you'd like to cancel specific print jobs, you can repeat the right click process on each job.