A System Admin User can decide if a work order will automatically be switched to “In Progress” status if printed. This is the default in the Hippo system. This setting can be removed so that printing a work order will not change the status.
Printing Start Setting: to determine if a work order will change status once initially printed
- On the Global Settings grid, in the “Setting” column, look for “printing starts work order” and notice the check in the box under the “Value” column. If a user would like the work order status to change to “In Progress” if printed, keep the check in the box.
- To remove this setting, click on the checkmark in the box.
Note: No check means that the status of a work order will not change if the work order is printed.
- Hit the “Save” button found in the top right corner.
- Log out of the Hippo system, then log back into Hippo, or click on the “Refresh” icon. This will adjust the system and will apply to all work orders.